We have been blown away by Chuck and his attention to service and now he’s the only one we’ll call if we have any A/C issue! We have a large home with multiple units and he was the only one we met with whom we trusted immediately not to take us for a ride. He gives us the best price he can and always gives us the facts and explains things so we can make a decision re. repair or replace. And I love that he’s also helpful regarding thermostat issues or things we just can’t figure out.